a:11:{s:2:"id";s:3:"188";s:12:"cms_headline";s:41:"Operations Analyst - Information Services";s:5:"title";s:41:"Operations Analyst - Information Services";s:7:"content";s:2719:"<p>
	<strong>Summary</strong><br />
	&nbsp;</p>
<p>
	The Operations Analyst provides support to the technical operations/infrastructure team. This position is responsible for helping coordinate, organize, analyze, track and report on IT operations activities. In addition, the Operations Analyst will be expected to perform some administrative tasks including preparing presentations, tracking vendor transactions, stewarding contract agreements, and reporting financial information.</p>
<p>
	<strong>Responsibilities</strong></p>
<ul>
	<li>
		Create and/or proof artifacts, status reports, presentations, etc.</li>
	<li>
		Assist the technical infrastructure team with managing project and operations budgets, track accruals, and provide monthly financial reports.</li>
	<li>
		Assist in procuring new corporate shared IT equipment and services to support the growing company. This includes copiers, Audio Visual, installation services, etc.</li>
	<li>
		Review monthly cell phone invoices and provide high usage reports to managers.</li>
	<li>
		Track and maintain annual renewals for hardware, software, maintenance, and support services.</li>
	<li>
		Track and maintain annual renewals for telecommunications and radio licenses.</li>
	<li>
		Monitor and track IT orders, shipments, and deliveries.</li>
	<li>
		Assist with Statement of Work (SOW) and Service Order Request (SOR) management.</li>
	<li>
		Invoice validation (compare to quote, SOW, SOR, etc), update budget tracking spreadsheet, and process invoice for payments.</li>
	<li>
		Work with Finance on AFE, budget, and accrual information requests.</li>
	<li>
		Assist with preparing and stewarding contracts for review, approval and execution.</li>
	<li>
		Periodically scribe meeting minutes for the operations team.</li>
	<li>
		Coordinate on boarding activities for new Infrastructure Analysts and technical team members.</li>
</ul>
<p>
	<strong>Qualification</strong></p>
<ul>
	<li>
		Excellent interpersonal skills including verbal and written communication</li>
	<li>
		Hands-on self-starter with a&nbsp; high degree of initiative, attention to detail, and exceptional organizational and time management skills</li>
	<li>
		Strong analytical and problem solving skills</li>
	<li>
		Familiarity and understanding with IT process and activities</li>
	<li>
		1-3 years experience working in an accounting and/or operations accounting role</li>
	<li>
		Advanced proficiency in and strong knowledge of Microsoft Word, Excel, PowerPoint and Outlook</li>
	<li>
		Previous experience working with AFEs considered an asset</li>
	<li>
		Ability to learn and adapt in a fast paced environment</li>
</ul>
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