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	Reporting to the IT Manager,&nbsp;the Business Analyst is the key liaison between the IT Department and assigned business partners, including business system analysis, solution design and end-user support for business systems. The Business Analyst will be responsible for actively contributing to ongoing process improvement.&nbsp; The role will have a high degree of interaction with end users.&nbsp; <strong>This position is based in Calgary.</strong></p>
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	<strong>Responsibilities</strong><br />
	1. Act as primary liaison between customers and IT:<br />
	a. Key point of contact between the business partners and the IT team ensuring business opportunities identified, requirements are understood, expectations are managed and solutions are designed and delivered to realize benefits<br />
	b. Manage relationship with business departments IT goals align to business objectives and the relationship is collaborative and effective.</p>
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	2. Responsible for requirements gathering and management:<br />
	a. Elicit, clarify, prioritize and manage requirements applying best practices and methodologies.<br />
	b. Critically analyze information gathered, reconcile conflicts, negotiate priorities, decompose high-level information into details, categorize information to improve understanding, distinguish user requests from the underlying true needs, analyze tradeoffs between usability and performance needs and challenge assumptions when necessary.</p>
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	3. Responsible for Solution Delivery and Project Management<br />
	a. Steward delivery of business-driven work, including effective prioritization and business satisfaction with delivered solutions<br />
	b. Manage projects.<br />
	c. Develop plans, execute projects, communicate progress and manage issues in a timely manner.</p>
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	4. Solution support<br />
	a. Support solution implementations, including testing, and training.<br />
	b. Provide application support for business systems, including designing reports.<br />
	5. Balance independent work with collaboration to achieve objectives.</p>
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	<strong>Qualifications</strong><br />
	&bull;&bull; Degree in business or technical/science discipline. Business Analyst Certification would be considered an asset.<br />
	&bull; Strong analytical and negotiation skills.<br />
	&bull; Experience with field operations is considered an asset.<br />
	&bull; Excellent verbal and written communication skills.<br />
	&bull; Overcomes obstacles and adapts approach to achieve desired results.<br />
	&bull; Ability to work in dynamic environment.<br />
	&bull; Experience with Network and Cellular infrastructure projects is considered an asset.<br />
	&bull; A team player in a multi-cultural environment and ability to interact professionally with a diverse group and at all levels within the corporate organization.<br />
	&bull; Demonstrated continuous efforts to improve project performances, streamline business processes, and work co-operatively to provide quality seamless client service.<br />
	&bull; Proficient in Business Analysis tools and techniques<br />
	&bull; Successfully engage in multiple initiatives simultaneously.</p>
