<p>
	<strong>Summary</strong></p>
<p>
	The Lead, SAP CoE (Centre of Excellence)&nbsp;is responsible for overseeing the provisioning of functional and technical expertise to support the SAP solution and future enhancements.&nbsp; This position reports to the Director of IS.</p>
<p>
	<strong>Responsibilities</strong></p>
<ul>
	<li>
		Responsible for the day-to-day management and career development of the SAP CoE staff.</li>
	<li>
		Coordinate with business process owners to analyze proposed modifications to the application and ensure that solutions developed and implemented meet the business requirements.</li>
	<li>
		Ensure that best practice quality and testing management is completed across the solution for new or modified functionality.</li>
	<li>
		Ensure all Information Services (IS) compliance activities and tasks related to the SAP functional solution are addressed and managed.</li>
	<li>
		Actively participate in the SAP governance processes.</li>
	<li>
		Ensure cross functional integration is considered, reviewed and understood for all changes made into the landscape either via support resolution or project delivery.</li>
	<li>
		Support SAP related project initiatives as required through resource allocation, knowledge sharing, ensuring SAP process and policy are adhered to throughout the delivery lifecycle.</li>
	<li>
		Monitor and maintain SAP solution functional documentation for changes made in the solution via Solution Manager and other related documentation tool sets.</li>
	<li>
		Monitor and manage incident resolution, prioritizing work to meet the most critical business needs in coordination with the impacted business stakeholders.</li>
	<li>
		Coordinate with other IS areas to analyze, design and implement solutions whereby integration between SAP and third party applications is required.</li>
	<li>
		Work with IS Operations to communicate planned changes and outages to the business.</li>
	<li>
		Work closely with IS Strategy and Architecture&nbsp; to ensure modifications to the SAP platform and supporting environment are sound architecturally and have strategic value to the enterprise.</li>
	<li>
		Work collaboratively with IS Strategy and Architecture to ensure all artifacts representing the current, future and transition state are accurate and maintained as project and planning resources.</li>
	<li>
		Partner with IS Solution Delivery on major enhancements.</li>
	<li>
		Work closely with IS and business stakeholders to ensure that the solutions delivered are done with quality, timeliness, cost-effectiveness, supportability and are fit for purpose.</li>
</ul>
<p>
	<strong>Qualifications</strong></p>
<ul>
	<li>
		Undergraduate degree in Computer Science or other relevant field&nbsp; (required)</li>
	<li>
		Minimum 5 years&rsquo; experience managing, implementing, using and/or supporting SAP&rsquo;s product suite in a management capacity&nbsp;</li>
	<li>
		Knowledge of complex implementations &ndash; both start-up and on-going deployment</li>
	<li>
		Previous experience with System Development Life Cycle (SDLC) methodologies in the delivery of IS solutions</li>
	<li>
		Previous success in leading SAP solution designs and implementations</li>
	<li>
		Strong leadership and interpersonal skills</li>
	<li>
		Ability to delegate effectively</li>
	<li>
		Ability to mentor direct reports; encourage further skill development and assist reports in providing value to the business</li>
	<li>
		Excellent interpersonal and communication skills (written, verbal, presentation, negotiation)</li>
	<li>
		Ability to communicate effectively with people at different levels within the organization</li>
	<li>
		Ability to work well with individuals from many different disciplines with varying degrees of technical expertise</li>
	<li>
		Excellent relationship management skills &ndash; interfacing with business/end users and vendors</li>
	<li>
		Ability to present ideas in business-friendly and user-friendly language</li>
	<li>
		Possess strong organizational skills - ability to manage time and multiple tasks</li>
	<li>
		Strong problem solving and analytic skills</li>
	<li>
		Demonstrate deep subject matter expertise in the respective business discipline and related business processes</li>
	<li>
		Demonstrate expertise in the use and support of related SAP modules, methods and procedures<br />
		&nbsp;</li>
</ul>
<p>
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